The Finesse Porcelain Studio Way
Finesse Porcelain Studio was founded in 1979 with the goal to provide superior restorations crafted out of the best materials available. The Finesse team works under the belief that it is impossible to make good products with bad materials. The Finesse commitment to quality ceramics and alloys goes back decades as our owner was involved in the development of non-precious metal alloy. This deep understanding of materials and processes ensures that every crown, bridge, removable prosthesis, and implant solution that comes from Finesse will meet your high expectations.
In addition to the over 40 years of work in the industry, Finesse Porcelain Studio is supported by a team of dedicated and passionate technicians and laboratory professionals. Our team wants to help every practice whether that is with boutique restorations from our premium line or value solutions from our economy line. We are proud to serve as your resource for a full range of restorations.
Digital Dentistry
Finesse Porcelain Studio is a proud advocate for digital advancement in the dental industry. Our laboratory facility is backed by the latest equipment, materials, and processes. We also accept scans from most major intraoral scanners, so each case can benefit from the high precision of digital impressions. There are numerous benefits afforded by digital dentistry, including easy collaboration with our laboratory team. Every restoration we craft offers superior fit, function, and esthetics, due to digital dentistry and high-quality materials. The following are additional benefits to a digital workflow:
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No Hassle Digital Impressions
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Improved Patient Satisfaction
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Allows for Continuous Growth and Advancement
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The Ultimate Customer Service
At Finesse Porcelain Studio we believe customer service has intrinsic value and it comes in many forms. It may be a friendly, helpful service person answering the phone on the first ring, or a timely pickup and delivery by our courier. It can be seen when we rush a case to convenience a patient’s schedule or when we lend out an implant driver to save an appointment. With Finesse Porcelain Studio our Ultimate customer service means a quick response, can-do attitude, technical support, on-time courier delivery, prompt scheduling of cases, all provided with a friendly, helpful smile.
Moreover, our quick internal production workflows, same-day denture repair, and the “you choose the amount” remake credit policy are designed to convenience you and your patients. The value of our service is realized when you save time and expense. It’s these service attributes that Robertson Dental Lab bundles into an “ultimate customer service” approach. Dentists see the high-quality dental restoration we produce – but it’s the behind-the-scenes willingness to go the extra mile that means added value and savings to you!
Service Values you can expect from Finesse Porcelain Studio's ultimate customer experience:
- Finesse Porcelain Studio is a full-service dental lab.
- Friendly, helpful service – Our service staff will help you with your needs!
- Local courier service – Pickup & delivery of your cases.
- 5-Day Crowns – All-ceramic crowns delivered to you after 5 days in lab.
- Local denture repair – Often same day for some local areas.
- In-lab custom shading – Patients can visit the office for personal shading matching.
- Implant tool loaner program.
- Regular promotional programs to save money.
ULTIMATE CUSTOMER SERVICE
Providing the ultimate customer experience is a fundamental principal at Finesse Porcelain Studios. Each day, a team of dedicated CDT’s and technicians collaborate, plan and create dental restorations of the finest quality. In the spirit of building upon our ultimate customer service concept, we continuously are looking for ways to make your job easier
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